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BOSS International

 

 

 

 

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Support

 Support

At BOSS International, we are 100% committed to supporting our customers - making certain that they are staying productive using our products in their work. That is our number one goal as a company.

 Online Request Form

Complete an online form to request technical support on our products.

 Download

Retrieve product software, upgrades, utilities, documentation, and more from our Product Downloads.

 Consulting

Our Consulting services group provides comprehensive technical and modeling assistance, delivering timely, reliable service to ensure that your modeling projects get completed successfully, economically, and on schedule. Consulting guarantees that providing solutions to your questions are our number one concern.

 Interactive Forums

Our Interactive Forums provide access to a great source of information: your fellow users. Use these forums to communicate with others experiencing the same issues as yourself.

 Training

Our Training Programs are designed to help you protect your investment in engineering software by cutting learning curves and reducing wasted, non-billable hours.

 Priority Support

BOSS International’s Priority Support provides comprehensive technical and modeling assistance delivering timely, reliable service to ensure that your modeling projects get completed successfully, economically, and on schedule.

 Testimonials

See what some of our clients are saying about our technical support.
Click here to visit the Technical Support Testimonials Page.

 Year 2000

Still have questions regarding the problem of the millennia? BOSS International has selected its course of action to deal with the Year 2000 problem. Please contact our Technical Support team if you have any additional questions.

 Our Commitment

BOSS International is founded on the principle of teamwork. As a team, our common goal is to develop state-of-the-art hydraulic, hydrologic, water resource, groundwater, environmental, and surface modeling software for our customers. That’s why we strive as a team to be number one in our industry. And that holds true for our customer and technical support. That is why we provide LIFETIME technical support with all of our products ABSOLUTELY FREE.

 Protect Your Investment

Engineering computer software can represent a major investment. The return on that is your competitive edge—high productivity. Smart buyers realize that a major part of that investment is in the time it takes to learn the system, and handle technical issues when they arise.

BOSS International’s customer and technical support is designed to help you protect your investment. Cut learning curves and reduce wasted, non-billable hours. Rely on the support that our customers call “the best in the business.” Our staff consists of professional civil engineers, hydrologists, and hydrogeologists who use our software day-in and day-out. They understand real-world applications and your need to be productive.

 Fast and Professional Response

Have you called a support number and waited hours, even days for a response? And when that response came, did the person on the other end understand both the software and your business?

Fast response times from our support team keep your projects on schedule. We take pride in the fact that 96% of our support calls are returned within one hour (usually within 15 minutes). Call as often as you like and talk as long as you need to, because our technical support is unlimited. Support is also available by fax, and internet email.

 Product Updates

Product updates are available for download from our Web site. Minor upgrades are available free of charge, whereas major upgrades are available for a nominal charge. Several updates are released during the year, each containing new features and product enhancements. It’s the easiest way to stay on top of the latest technology.

Support

 About Support

ArrowOnline Request Form
ArrowDownload
ArrowConsulting
ArrowInteractive Forums
ArrowTraining
ArrowPriority Support
ArrowTestimonials
ArrowYear 2000
ArrowOur Commitment
ArrowProtect Your Investment
ArrowFast and Professional Response
ArrowProduct Updates

 Email

Information:

Technical Support:

info@bossintl.com

support@bossintl.com

 Phone Numbers

Technical Support:

FAX:

608-258-9910

608-258-9943

 Mailing Address

Headquarters:

BOSS International
6300 University Ave.
Madison, WI 53562-3486
USA

 

 

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